Contact support
Email antonio.budiselic@gmail.com. Include the app version, iOS version and a description of what happened. Do not send passwords, full purchase receipts or sensitive financial information.
Restore Premium
Sign in to the intended Money Envelopes account, open Settings and choose Restore Purchases. Make sure the device uses the Apple Account that originally completed the purchase.
Manage or cancel a subscription
Apple manages subscription billing. On iPhone or iPad, open Settings → your name → Subscriptions → Money Envelopes. Deleting the app or your Money Envelopes account does not cancel an Apple subscription.
Delete your account
In Money Envelopes, open Settings → Delete account and complete the identity confirmation. This permanently removes your authentication account, envelopes and transactions. Export any records you want to keep first.
Sync problems
Confirm that you are signed into the correct Money Envelopes account and have an internet connection. The app can show cached records offline and synchronizes pending changes when connectivity returns.
Privacy
Read the Privacy Policy or email us with a privacy request.